Account Tiers
How Skytells account tiers affect rate limits, API access, beta and preview features, and enterprise options.
What account tiers are for
Your Skytells account sits on a plan and tier derived from usage, billing, and configuration (for example, cumulative monthly spend and contract type). Tiers are not only about rate limits — they bundle how much you can run, which surfaces and capabilities you can use, and whether you qualify for early or experimental product access.
In practice, a higher tier typically means:
- Higher limits — More requests, tokens, and concurrency within the same guardrails (still scoped per model and API surface). Details: Rate limits.
- API access — Which gateways and workloads are available to you (for example, Standard API and Edge API; narrative comparison in APIs). Edge and some advanced paths may require a suitable plan or Enterprise agreement.
- Beta and preview — Experimental models, features, and previews are often gated by tier or invitation so we can scale responsibly. What is open to your account appears in the Skytells Console and product announcements; eligibility can change as features graduate to general availability.
- Enterprise options — Custom SLAs, dedicated support, and tailored capacity are handled outside self-serve tiers — see Enterprise below.
Public pricing emphasizes pay-as-you-go scaling and volume-based savings as usage grows, plus a separate Enterprise track for organizations that need custom terms (Skytells pricing).
Conceptually:
Rate limits and tier ceilings
Rate limits are scoped (per model, per window, per surface) — not one number for the whole account. See Models rate limits and Edge rate limits for behavior; x-skytells-ratelimit-* headers are documented in Rate limits.
The table below is a summary of typical Standard vs Edge ceilings by spend band. Exact values depend on model and configuration — use response headers and 429 details when integrating.
| Tier | Monthly spend | Standard API — requests / min | Edge API — RPM | Concurrent streams |
|---|---|---|---|---|
| Tier 1 | $0 – $100 | 25 | 10 | 2 |
| Tier 2 | $100 – $500 | 50 | 25 | 5 |
| Tier 3 | $500 – $2,000 | 150 | 75 | 10 |
| Tier 4 | $2,000+ | Higher | Higher | Higher |
| Enterprise | Per contract | Custom | Custom | Custom |
Per-model limits still apply within these tiers: compute-intensive models may have lower effective concurrency or throughput than lighter models. See Models rate limits.
Beta, preview, and feature access
Skytells ships beta and preview capabilities (models, APIs, or Skytells Console features) before they are generally available. Access is usually tier-based, invite-based, or both — so your account may see options that another account does not, even on the same API version.
Where to look: the Skytells Console and in-product labels (for example “Preview”) are the source of truth for what your account can enable. For roadmap questions or Enterprise early access, contact Skytells Support or use the options on Skytells pricing.
Enterprise and custom plans
For custom SLAs, dedicated support, volume-based commercial terms, and tailored API or capacity arrangements, Skytells offers Enterprise-style plans outside the self-serve spend bands. Public overview: Skytells pricing — Enterprise. For specifics, use Contact Sales or Skytells Support.
Related documentation
- APIs — Standard vs Edge — which gateway fits your workload
- Rate limits overview — headers,
429/Retry-After, client behavior - Models rate limits — per-model enforcement
- Edge rate limits — streaming and Edge-specific behavior
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